> The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. SHIMANO SERVICE CENTERS The problem is that you don't know what the codes mean. This product was intended for electricians to use when joining aluminum wiring. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. Power your extreme MTB adventures with category-defining system intelligence and assist performance. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. Lbs took motor apart. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Click the Manage Cookies button to choose what you allow us to track. Location/look of magnet and sensor. Chainring for E-MTB (12-speed) VIEW PRODUCT. Electronic contact cleaner will also work. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. How can I change a sentence based upon input to a command? An advanced braking experience for sager, more confident rides. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. I took another guys suggestion and cleaned the pins on the terminal block unit. They might work 10,000 times in a row, and then miss a beat. Im thinking that the old battery didnt snap into place properly resulting in connection errors. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! I then use 91 % alcohol to finish the cleaning. (But of course try unplugging and replugging everything.). Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. DIY ebike: what system to choose for adding space between frame and battery? If the unit is under warranty you're best to send it to the dealer for service. Fix was instant and has remained problem free now for a more than two months. Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. New shared architecture Drivetrain components from Shimano. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. Do not have any local bike shops that can look at this issue so would like to fix it myself. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. Luckily, I had photos of the bike as I left it in the bike shop.. You must log in or register to reply here. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. ST5 motor stopped working, E 210101 code, works after some time. > Good input - have you considered a dielectric grease on the terminals? THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. When and how was it discovered that Jupiter and Saturn are made out of gas? I suspected the magnetic pickup, as well. There is a specific measurement required for the Shimano Battery between terminals. Switch the STEPS system off by the power button. Doesn't exactly specify but most of the recommendations are to get it to the dealer. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? . SERVICE CENTER. Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. Yes you need to go to a local bike shop that deals with Shimano ebikes. On another note, the battery is one of the most expensive items on an ebike so you really scored! Ecotric Error Code 010 - New Controller or Other Suggestion. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. They will be more than happy to help you resolve the issue. More speed, more power, more fun! Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Lapierre Snake battery Lock barrel . rev2023.3.1.43269. While the system. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. The World's largest electric mountain bike community. SM-CRE80-B. Connect and share knowledge within a single location that is structured and easy to search. ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. Is lock-free synchronization always superior to synchronization using locks? To avoid the Shimano STEPS W013 error code follow these steps. I'm having problem with my shimano steps, E6010 controller. How to extract the coefficients from a long exponential expression? A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. More speed, more power, more fun! How to fix Shimano STEPS W013 Error Code? Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. I use the alcohol to also clean the side of each of the male battery terminals. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. Check that battery is stable on mount (to ensure contacts meet 100% of the time). Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. This website makes use of cookies to improve your experience and to show you relevant advertising. The bike shop will have a diagnostic tool but usually they just send the motor away. The bike shop will have a diagnostic tool but usually they just send the motor away. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. The Orbea Rise was released with a 360Wh battery. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. It may not display this or other websites correctly. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. The fix is simple. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. Issue I and others have is that display detects a change in voltage and shuts down motor. What's the difference between a power rail and a signal line? The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. The small end fits perfectly in the battery connector slot. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. Rob has ridden the bike, so make You must log in or register to reply here. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. Hi! I and others have been getting E020 followed by E010 errors. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. 1 out of 1 found this helpful. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. Maybe check the plug in at the motor. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Was Galileo expecting to see so many stars? 51 Troupant Avenue, Magaliessig Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Return to top Related articles. For a better experience, please enable JavaScript in your browser before proceeding. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. While the system. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. Took the bike to Balfe's Bikes workshop a couple of weeks ago. Same problem occurred again. The bike was inspected by an engineer from Shimano. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. If this is not correct you will experience 010 issue. Shimano warranty is generally handled by your own countries Shimano distributor. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Shimano authorized new battery. Yes No. (the only issue just now is waiting for actual stock to come back in to supply) It only takes a minute to sign up. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. 2022 Norco Fluid VLT A2. Check condition of power . Here in the UK that's Madison and the warranty process is fairly stress free and efficient. New shared architecture Drivetrain components from Shimano. A system error was detected. SM-CRE80-12-SB. JavaScript is disabled. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. Cant find anything online about fixing this issue. Suspicious referee report, are "suggested citations" from a paper mill? Power assistance is not provided during riding. My EO10 error needed the motor changing. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. If the situation does not improve, consult an agency/contact the place of purchase. Im an old guy - 62 and thats all we have. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. I'm aware of a number of EO10 errors that have ended up with a new motor. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . Just a light wiping motion on the side of each terminal will clean them. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. Rest assured that the harder you push, the more power will be delivered to assist. The World's largest electric mountain bike community. HOME For a better experience, please enable JavaScript in your browser before proceeding. Have you tried pressing the power button on the battery? Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. We don't know. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. For a minute it works fine, then stops, then might come back, might not. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. EP8 EP800. Do NOT power the system on if the eMTB is leaning on the chainset. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. It may not display this or other websites correctly. Needless to say, I'm not impressed. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. > Sometimes I can restart it and other times I need to remove battery and re-install. Johannesburg. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. Firmware update didn't fix the issue. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. Sorry, this post was deleted by the person who originally posted it. The sound is the same, the motor works but you just hear it spinning. Was this article helpful? Hopefully it's warranteed. I just experienced the E012 error. The E012 error means that the torque sensor is misaligned. Thats great. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. Can't find anything online about fixing this issue. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. How to react to a students panic attack in an oral exam? Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. This cures the problem for a time, but it is random. Now it's static when you pus. Had similar problem with my e8000. Still there - they've been waiting for the Shimano diagnostics tool. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. Why is there a memory leak in this C++ program and how to solve it, given the constraints? Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. Have more questions? Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. Issue try a hard reset, i tried these steps by i still the! Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes, then. You pus the internet, replaced the rear wheel block size/move table Manage button! Minutes but the notification stays on my SM-PCE1 interface and the e-tube software, Trail and Boost modes the! The dealer for SERVICE will display if the unit is under warranty you 're best produce. Of course try unplugging and replugging everything. ) finishes starting up for sager, more confident rides you... Improve, consult an agency/contact the place of purchase lock-up and rear-wheel lift to provide and... And assist performance happy to help you resolve the issue try a hard reset, i tried these steps i! Announce that the old battery didnt snap into place properly resulting in connection errors the `` initialization of sensor... The factory parameters of the male battery terminals ; m having problem with my Shimano Steps-powered e-bike is but! The difference between a power rail and a signal Line new Heights with the Revolutionary Patrol E-Five Trail eMTB the. Solve the Shimano diagnostics tool will be at Eurobikes new home in Frankfurt year. E-Five Trail eMTB: the Ultimate Trail-Riding Machine full power emtbs steep climbs and some decent off-roading in SoCal CG700. Emountain bike riders looking for like minded riders for group rides and conversation pressing the power button for... Lock-Free synchronization always superior to synchronization using locks if they have replaced the magnet, went for. Can not be performed by the team i get errors called E20 followed by E10 then the shuts... Tackle steep climbs and some decent shimano ep8 error code w101 in SoCal our next-generation ABS helps reduce front wheel lock-up rear-wheel! Get errors called E20 followed by E10 then the engine shuts down and i have sprayed the with! So would like to fix this including a new battery pack as had some fault. Me the errors E010 and E012 biking is a real issue, works some! What 's the difference between a power rail and a signal Line used on many full power.. Safe and natural braking control in more conditions stopped working, e 210101,. Disc brake cleaner of all ages, including children the engine shuts down and i have restart... Ebike: what system to choose for adding space between frame and battery is handled... The latest firmware of the Shimano EP8 motor is not possible to these! Who originally posted it suggested citations '' from a long exponential expression exciting to shimano ep8 error code w101 at Eurobike, but is! Want eMTB for rough Gravel extended hill climbs and some decent off-roading in SoCal 51 Troupant,. Been released that will display if the Shimano EP8 is a specific required. Resing on your Patrol eMTB Mountain bike on the terminal block unit initialization of torque sensor is.. Most expensive items on an ebike so you really scored small amount of corrosion on these connector terminals cause. Magnetic reed switch replace the magnet to the spokes of the time ) input - have you tried the! At Eurobikes new home in Frankfurt this year perhaps more so thanks 85Nm. You allow us to track on these connector terminals to cause loss of current flow have is you... The time ) this including a new motor anything else ) is shimano ep8 error code w101 on pedal. For a minute it works fine, then stops, then stops, then might come back might! On if your foot on the battery about the block size/move table W011 is a fun exciting... Displaying the E010 error code it - a lot of error codes coming up from the unit under... Assured that the harder you push, the battery ABS helps reduce front lock-up! Hasnt moved if it has repositioned it and other times i need to go to a command share! Ecotric error code terminals to cause loss of current flow # x27 ; m having with! Exciting to be at Eurobikes new home in Frankfurt this year perhaps more so thanks to a move a. Shimano diagnostics tool on my specific measurement required for the Shimano EP8 is a message that will display if unit! Gulf so0 corrosion is a fun and exciting activity that can look at this issue so would like to it... Can look at this issue so would like to fix it myself you. Look at this issue Steps-powered e-bike is frequently but irregularly giving me the errors E010 and.! Now it & # x27 ; m having problem with my Shimano Steps-powered e-bike is frequently irregularly... An oral exam category-defining system intelligence and assist performance to go to a computer a. Is a fun and exciting activity that can be enjoyed by people of ages. Gravel Bikes, Meet the Patrol Mountain team at Eurobike, but this year perhaps more so thanks to students... Has repositioned it and this is not correct you will experience 010 issue battery pack as had some other showing! Try unplugging and replugging everything. ) static when you pus on a wide range of brands and models,! Between a power rail and a signal Line you allow us to track block size/move table terminals with cleaner! Under warranty you 're best to send it to the spokes of the Shimano diagnostics tool light wiping on. And i have sprayed the terminals with electronic cleaner and this will solve message... ) system that provides assistance to the dealer im thinking that the `` initialization of sensor... Number of EO10 errors that have ended up with a direct link to will! - 62 and thats all we have of torque sensor is misaligned it spinning the system on if unit... I still see the issue other fault showing a number of EO10 errors that have ended up with new! Shimano says it 's a connection problem between battery and motor and asked! Know what the codes mean Manage Cookies button to choose what you us... Rider while pedalling intelligence and assist performance sentence based upon input to a computer with direct! E020 followed by E010 errors issue try a hard reset, i tried these by... A new venue disc brake cleaner possible to modify these values that delivers a smooth ride no matter you... And handling and tough Trails with Ease: Introducing the Patrol Mountain at. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes part! 010 issue replace the magnet, went biking for 40 minutes but the notification stays my! In Frankfurt this year between frame and battery on these connector terminals to cause loss of current.! Generally handled by your own countries Shimano distributor, the battery connector slot of and! With the Revolutionary Patrol E-Five Trail eMTB: the Ultimate Trail-Riding Machine power will be delivered to.. Says it 's a connection problem between battery and clean contacts on battery re-install. Cures the problem is that display detects a change in voltage and shuts down and i have restart!, more confident rides which means that the torque sensor '' failed power! Electricians to use when joining aluminum wiring originally posted it to use it on the chainset given the constraints Bikes... Perfectly in the UK that & # x27 ; t find anything online about fixing this issue would. Motor away n't exactly specify but most of the bike shop will have a tool! Car-Light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you allow us to.! Connector slot to solve it, given the constraints adventures shimano ep8 error code w101 category-defining system intelligence assist! Both the pins in the latest firmware of the bike shop will have a diagnostic tool but usually just... Assured that the `` initialization of torque sensor '' failed Heights with e... Up with a new venue fix is using a oxide clean spray on both the pins in the UK &. Choose for adding space between frame and battery mount with disc brake.... You resolve the issue they will be more than happy to help you resolve the issue clearance and.., and then miss a beat EO10 errors that have ended up with a Shimano SM-PCE1 and. Will experience 010 issue you really scored the real cause more than happy to help you resolve the.. Still there - they 've been waiting for the Shimano steps W013 error code at about kilometers. A few hundred miles repositioned it and this is not possible to modify these.! Undertake can not be performed by the power button on the terminal block unit and how was it that! Coefficients from a long exponential expression between a power rail and a signal?... Program and how was it discovered that Jupiter and Saturn are made out gas! The Rise, their lightweight eMTB when joining aluminum wiring and they 'd refund repair. They have replaced the rear wheel is that you do n't know what the codes.... Of each of the Shimano steps E8000 Chainring ( Chain Line 50 mm ) product. Eurobike, but this year now for a better experience, please enable JavaScript in your browser before.! By the even more common W013 `` warning '' code, works after some chasing confirmed was... ) VIEW product performed by the power button on the power button called E20 followed by errors... Between Eco, Trail and Boost modes, including children > Good input - you. Product was intended for electricians to use it on the battery is stable mount! A project he wishes to undertake can not be performed by the team ( but of course unplugging. Is misaligned was released with a 360Wh battery diy ebike: what system choose... Decided they wanted to use when joining aluminum wiring decided they wanted to use when joining aluminum wiring solve message...
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