20.00. To run our business and pursue our legitimate interests, we use your information. 2.3 Tickets purchased over the phone using standard card payment can, where you are eligible for a refund, be cancelled and refunded: 2.3.1 through an agent over the phone; or. Gift Cards: How do I transfer a Gift Card balance? These vouchers are for personal use, may not be exchanged for use at a later date nor may they be exchanged for cash or merchandise or otherwise transferred to any third party for commercial gain. 5 CIRCUMSTANCES WHERE REFUNDS WILL NOT BE GIVEN. The Gift Card Balance Report will display all Gift Cards currently in circulation that have an outstanding credit left to be used at your business. Liability Whilst we encourage all of our employees to raise any concerns or queries they may have in relation to potential misconduct of any kind, we accept that we could always do more to make our employees aware of the specific role they have in preventing slavery and human trafficking, and helping us to implement our policies and processes in that regard. 2. 2. 7 - Last Chance to See Terms of Service 5. Once your booking and snacks codes have been generated they are valid for 30 days, and may not be extended, refunded or exchanged. Concession tickets Search. Expiry dates are printed on the paper voucher. 14. 5. refuse specific cookies, by using that cookies opt-out process, in the table at the end of this notice. Upon activation, you will be issued two separate Vue booking codes, which can be redeemed online or at the Box Office but not by telephone, Each Vue booking code is valid for one admission to a standard 2D screening at all Vue locations in the UK excluding Vue West End, Leicester Square, Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings. The balance of a Gift Card purchased from a retailer or direct from Vue can be topped-up at any cinema operated by Vue or a group company of Vue in the United Kingdom. However, if you use your browser settings to block all cookies including strictly necessary cookies, site access and features can be limited or not available. Gift Cards may not be sold, resold or exchanged or used for any commercial purpose without Vues express prior written permission. To check your card balance or if it is active please direct all inquiries to the *merchant's phone number provided for gift card balance verification. cards on someone elses behalf, it could be a scam. ;rr; 4. Vue Barrow You also agree not to access without authority, interfere with, damage or disrupt. Vue Cardiff The minimum amount of credit that can be loaded onto a Gift Card at any time is 5 in venue and 10 online. Tickets are valid on Super saver seats at the below sites (upgrades are available at a fee / fee varied according to the site chosen): Vue Aberdeen, Vue Accrington, Vue Altrincham, Vue Barrow, Vue Basingstoke Festival Place, Vue Bedford, Vue Birkenhead, Vue Blackburn, Vue Bolton, Vue Bristol Cribbs, Vue Bromley, Vue Camberley, Vue Cambridge, Vue Cardiff, Vue Carlisle, Vue Carmarthen, Vue Cheshire Oaks, Vue Cleveleys, Vue Cramlington, Vue Croydon Grants, Vue Cwmbran, Vue Dagenham, Vue Doncaster, Vue Eastleigh, Vue Edinburgh Ocean, Vue Edinburgh Omni, Vue Eltham, Vue Exeter, Vue Farnborough, Vue North Finchley, Vue Finchley Road, Vue Fulham Broadway, Vue Gateshead, Vue Glasgow Fort, Vue Halifax, Vue Hamilton, Vue Hartlepool, Vue Hull, Vue Inverness, Vue Islington, Vue Lancaster, Vue Leeds Kirkstall Road, Vue Leeds The Light, Vue Livingston, Vue Bristol Longwell Green, Vue Manchester Printworks, Vue Manchester Lowry, Vue Merthyr Tydfill, Vue Newbury, Vue Newcastle Under Lyme, Vue Northampton, Vue Oxford, Vue Piccadilly, Vue Plymouth, Vue Portsmouth, Vue Preston, Vue Reading, Vue Redditch, Vue Rhyl, Vue Scunthorpe, Vue Sheffield, Vue Shepherds Bush, Vue Southport, Vue Birmingham, Vue Stirling, Vue Stroud, Vue Swansea, Vue Thanet, Vue Thurrock, Vue Torbay, Vue Watford, Vue West End, Vue Westfield, Vue Westfield Stratford, Vue Worcester Vue York. Vue Sheffield However, your gift card can still expire before this. 7. Credit cards will use the Virtual Terminal. When you buy something from us, join Vue as a member, or enter a competition we run, we use your information to fulfil our contract with you. 2. children under 12 years must be accompanied by an adult to watch any film with a 12A certificate; and 9. o constitute spam. Redeemed voucher codes cannot be re-used if the tickets they were used to purchase are refunded or exchanged. Events Beyond our Control: Events may occur that render the Competition itself or the selection of a winner impractical due to reasons beyond Vues control. 1. We are also participating in the NHS Test & Trace program. At all times, we will endeavour to ensure that advertised film schedules are materially accurate and that films are shown in accordance with such schedules. Refunds will be made to the same payment card used to make the booking and cannot be returned to gift cards. 1 - Big Screen Events including but not limited to live, encore and recorded screenings of Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV. For the purpose of the rules set out in this paragraph 3, an adult is a person aged 18 years or over. The quoted price offer is not valid in conjunction with the following ticket packages/screenings: If you havent pre-booked, youll need your cinema codes and your Vitality membership number. increasing the quality and visibility of the modern slavery and human trafficking information available on our group intranet site. The Vue Gift Card is the ultimate present for lovers of the big screen experience. Each voucher can only be exchanged for one admission ticket. Vue Halifax Alternatively you can obtain a copy of the latest Ticket Terms by contacting Vue Guest Services via our webform through our FAQs page here. This card has no value until purchase is complete. If you unsubscribe from marketing communications we keep a record of this request indefinitely to ensure we do not send you direct marketing again. By entering the Competition, each entrant acknowledges that if he or she wins a prize, his or her surname and county of residence may be disclosed to persons enquiring, where permitted by law. The online and telephone purchase of tickets for film showings at any Vue cinema is strictly subject to the following terms and conditions ("Ticket Terms"). Once you have submitted your survey form in accordance with these Terms, you will be entered into the draw for that calendar month, which will take place during the first week of the following calendar month. Some cinemas also have automated ticket machines from which you can collect your tickets. 10. This will be clearly notified to you during the booking process. If Gift Cards or e-Gift Cards are lost, stolen, damaged, or destroyed, proof of purchase and proper identification will be required to obtain a replacement card. The Gift Cards are not cheque guarantee, credit or charge cards. A) If they expired months ago, there are no grounds if its not connected to the current event. Vue International Holdco Limited ID may be required. You can: provided the refund occurs before or on the same day as the screening. Vue Gift Cards can be purchased online but can currently only be used or redeemed within UK Vue venues. Where a Gift Card is purchased online from a retailer other than Vue, please contact the appropriate retailer regarding their refund policy. Upgrades are available upon payment of the difference and are subject to availability, Booking codes may not be used in conjunction with any other offer including Meerkat Movies. Vue Entertainment is part of the Vue International Group (Vue International Holdco Limited and its subsidiaries). Ask a cashier or Customer Care associate to check your balance. Entries must relate to your own personal experience of a Vue cinema. If you engage with us online via our websites or app, our cookies and similar technologies will capture your IP address, your location, and record how you use the site or app to help improve it and enhance your user experience (where your browser settings or permission allows for this). How do I know if a gift card is valid? Tickets are subject to availability and are generally non-refundable. If it comes from another site, such as our suppliers or business partners, it is a third-party cookie, specifically chosen by us to provide a service, such as a more personalised visit. You can also contact us by email at, If you have any queries in relation to data protection, please email us at, You can manage your cookie settings using this link. The article below will walk you through the steps of redeeming a Gift Card. 2 - Premieres 3. If you are resident in the Republic of Ireland, you will also be required to correctly answer a skill-based multiple choice question in order to be eligible to enter the Competition. We also share your data with third parties that provide services to us. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. This Card is issued by Green Dot Bank, Members FDIC, pursuant to a license from Visa U.S.A. Inc. Sign up for a card today at. Chiswick Park, These prices apply to the following Vue sites: Vue's Guest Admissions Policy and Ticket Terms apply to any purchase of tickets and visit to any cinema operated by Vue (or a group company of Vue). This includes visits to our cinemas, using our website or app, or corresponding with usincluding call centre communications. Skip to content. To check your balance, you can visit the card's website, call them, or visit a physical location. When you purchase your tickets through the Site or the Booking Line, we shall collect your information in accordance with our Privacy Policy. We recommend that you print a copy of these Terms and the Privacy Policy for future reference. If a film showing is cancelled or its timing altered or is not as advertised, the duty manager at the relevant Cinema will have the discretion to do either of the following: Vue Romford We accept the following forms of payment for the purchase of your tickets: Enter the card number located on the back of the Gift Card. Additional 90p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre at the following sites: This statement, made in accordance with section 54 of the Modern Slavery Act 2015, sets out the policies adopted and steps taken by Vue International to: Book online from 4.99, buy in venue from 5.99. Vue reserves the right to change prices at any time and without notice. By accepting cookies, you allow us to improve your experience and remember information about you, which can personalise your experience. You participate in market research, such as focus groups or surveys. Our customer service team are available from 9am-7pm, daily. 15 - Scene bar upgrades at Manchester Printworks Here's how you can check your amazon gift card balance in case you are not sure how much of it is remaining. If you post information online about us or provide feedback, we will keep a record. When you sign into Wifi networks at our cinemas and give your number to gain access we and the Wifi provider will check this number and keep a record of this. 197 people found this reply helpful. Please note that, first and foremost, the following rules and procedures are not intended to require Competition entries to only be positive, Vue wants them to reflect the real views of real people. Commit a criminal offence under the Computer Misuse Act 1990 booking process to ensure do... 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