If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. Your package may be "on hold" because of any of the following reasons: Congestion issues at ports Changes in the shipping routes Lack of information about the person sending the parcel Customs inspections of the package Lack of available transport (trucks, planes, ships) A natural disaster or even just bad weather causing delays In most instances, you wont initially know the reason for the hold and thats why you need to find that out first. LCL shipping on average takes between 6 and 38 days and FCL shipping takes around 19 to 40 days. Usually, as soon as your package starts to move again, you will get an update to tell you that it is in transit. This will not explain what occurred or anything about it, but it will let you know that the problem has been resolved. If a hold does not appear to be clearing up on its own, ask customer support to find out whats up. Contact your receiver to see if the company is open for deliveries. | Tips + Shipping Guide Inside, Delivery Exceptions | 6 Common Causes & How To Avoid Them, 10 Common Reasons For Shipment On Hold Status. When is DHLs latest delivery time? This usually occurs if your package is coming from outside of the USA. For all you know, it might just be several miles away from you. Israel. However, in most cases, DHL holds shipments for no more than a day or two. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. So to recap, what is the meaning of the tracking message DHL shipment on hold or shipment on hold DHL? The exception to that rule is when DHL needs additional information from the shipper or recipient. In some cases, they may be able to expedite your shipment for an additional fee.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-mobile-banner-2','ezslot_5',110,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-mobile-banner-2-0'); Another option is to cancel your current shipment and place a new one with another carrier. Single Shipment or Regular Shipping? Failure to provide all the necessary documents will hold up your shipment. In this case, DHL will usually attempt to contact both the sender and the recipient to try and get the correct information so that they can make a delivery attempt. Showing our 5 star reviews. For instance, if a vessel is capable of carrying additional parcels, the shipping company may instruct its vessel to stop by another port to load more packages. Did you want to track a DHL Express Reference? Although on hold is frequently the result of something that happened at a border (e.g., courier swapping, customs clearance, etc. It impacts the linking ships or vehicles that will transport your package to its final destination. 40.2k Likes, 137 Comments - Billy Shears (@whomstd.v1_) on Instagram: ""Til I ever hold you out there again, Will you be mine? You can only hope that the items will not get lost along the way. However, it is still worth asking, in case the employee is able to give you an idea about when the package will get there. Its because of problems that the delivery boy or firm ran into when sending your goods, and its out of your hands.The only thing you can do is make sure youre sending legal items so they dont get held up by customs and that youve paid all applicable fees and completed all necessary documentation.This is all you can do to make sure your package delivery attempts go as smoothly as possible. "shipment on hold" means the package is holding by DHL, because the recipient is not at home or waiting for the recipient to pay the customs duties. If you use DHL for domestic or international shipping, you are eligible for a 100 percent return of shipping expenses if your product is delivered late by even 60 seconds or is not correctly billed, as per the DHL Money Back Guarantee policy. Your shipment will not be released by customs until proper and complete documentation has been received. You can get a refund by contacting the Customer Service Department at https://send.dhlparcel.co.uk/parcel-services/help. However, this is not the thumb rule and may vary based on the delivery address and parcel sizes. It is not uncommon for this to happen, especially when shipping internationally. shipment on hold. US Customs officials may request additional standards. Complete a change of address online and deliver the form to your local post office. Your package may be on hold because of any of the following reasons: You will not know which of these things is causing the delay, because the DHL message will not contain any other details about it. It is frustrating when you see that your DHL package is on hold. How long does DHL take to ship from Hong Kong? Unavoidable circumstances can cause shipment delays. This is especially important for international shipments. Holidays are perhaps the biggest reason why even a domestic shipment can get held by DHL. Although calling DHL might help alleviate these problems, it is still a tough scenario to be in. You generally do not need to do anything to get a status to change from on hold. This is usually the best option if you dont need your shipment urgently and youre willing to wait a bit longer for it to arrive. The problem of port congestion appears to be getting poorer every year. Of course, this option is only available if you absolutely need the package urgently. Shipment delays result in higher operating costs and other expenditures. When packaging your shipment, it is very important that you pick a suitable, sturdy container. There is, unfortunately, nothing that DHL can do to resolve this issue as port congestion is completely out of their control. Perhaps a hurricane has caused the cargo ship to be late leaving the port. Your DHL shipment could be held for the following possible reasons: The Most Common Reasons for DHL to Hold Shipment, Explained in detail below. What is the cheapest way to make shelves? I HIGHLY recommend the services at US Global Mail. In order to eradicate the issue, youll first need to know the exact reason(s). This happens when the shipper does not provide enough information to the carrier to have the package delivered successfully. Incorrect or incomplete delivery address and contact details. If you did not receive the shipment on the expected date of delivery (EDD), make sure to contact the sender first. Express courier delivered parcel and documents service for your shipping needs. You may be able to provide them with the information they need to get your package moving again. Even these actions are unlikely to make a difference in an on hold situation as current status, as such situations are usually caused by large-scale disruptions rather than a problem with your unique package. Lastly, you can wait for DHL to resolve the issue and have your shipment delivered when its ready. U.S. Customs requires many documents for goods coming into the country. In general, once the shipment has reached our facility, a tracking event will appear. Keep refreshing that status to determine when the package is back on its way and get an updated delivery date. Access mail & packages online 24/7. Bad weather conditions are a common cause of shipping delays. Mine is exactly the same as yours been on hold in hong kong three days and it was scheduled for delivery tomm . swapping courier, passing through customs, etc. Get rate quotes, courier delivery services, create shipping labels, ship packages and track international shipments in MyDHL+. Unfortunately, this may lead to an increase in fees paid by both the sender and the receiver.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'trackingadvice_com-mobile-leaderboard-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-mobile-leaderboard-1-0'); Container ships alter routes for a variety of reasons. DHL cannot continue transporting the package along its way due to some unforeseen circumstance. Just input the shipment number provided to you by the sender. Does Hong Kong have DHL? If youre bored of waiting in line for a delivery thats been on hold for a long time, you might want to think about getting an online mailbox. goggles, etc.) Excellent!! With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries. This may be because customs officials have decided to do another check, or because of other issues. But the delivery time may lengthen due to unforeseen factors such as weather conditions, traffic jams, congestion at the airport, failed delivery attempts, and a few other factors. | 2022 & 2023 Guide, Is The Post Office Open Today? Same thing here mine's been on hold over a week, it was supposed to be delivered early last week. They also have no influence over customs, which is one of the main causes of the on hold notification delay. Press question mark to learn the rest of the keyboard shortcuts. This is highly dependent on the source of the delay. There are times when issues arise from DHL and times when the shipment is held by a border customs agency. All rights reserved 2023 Copyright HowChimp.com. Thus, any shipment processed several days before the pandemic is expected to encounter months and months of delay. You might find this issue dragging on for many working days. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. This is usually no longer than 2-3 business days. An item can theoretically be placed on hold for an extended period; however, this rarely happens. Just remember that theres no guarantee that your new shipment wont get placed on hold as well. It is normal for a hold to be resolved within a week of it occurring. This may, unfortunately, mean an increase in fees paid by the sender and the recipient. The carrier is the one who sends out the Arrival Notice. Why is my DHL shipment on hold in Hong Kong? For examples of the tracking numbers used on DHL shipments, please click here. If improvements in packaging are necessary, the courier may request that you modify the packaging or may refuse the pickup. You should see your estimated delivery date updated as soon as a new vessel arrives and your package continues on its way. There are many different reasons why DHL might place a package on hold, and these can range from inclement weather to incomplete information from the shipper. Your email address will not be published. Does The Post Office Provide Printing And Faxing Services? DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. Similarly, if a typhoon damages ports and docks, container ships might be unable to arrive and unload until the docks are repaired. The shipment delay often depends on other unknown factors. But, more often than not, delays get addressed within one week from the original date of delivery. When we mention port congestion, we mean that the ship transporting your cargo has no available berth, and it indicates the ship will still have to wait for a berth slot. Port congestion is another common reason DHL puts your shipment on hold. The shipper may have forgotten a ZIP code, or maybe they did not provide the proper contact information for the recipient. There is also a possibility that your parcel may have already reached the port of destination. In Asia, DHL even delivers on public holidays if required. There are several things that can cause a delay in your shipping. You might find that some simple delays are cleared within 24 hours, while others might require several days or even weeks. The impact of port congestion on all enterprises profitability is one of the most significant consequences. Either way, the ship will most likely reach its destination late. Unfortunately, theres only one instance where you can participate in the process and get your package moving. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. Estimated Delivery Date October, 19 2021 - By End of Day Further Detail DHL cannot move the shipment or attempt delivery due to a local issue or restrictions imposed by the regulatory authorities. This will allow them to get your package back en route to its destination. Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. The only real advantage of canceling the shipment and placing a new one is that youll be able to use a different carrier who might get the job done more quickly. Event Topic : Digital Innovation Conference - Being Customs may hold your shipment because they require more information. Required fields are marked *. Press J to jump to the feed. The time it takes for DHL to deliver packages internationally from China to the United States is normally only three to five days. By Tuesday, things could be up and running like normal again. If there has been an earthquake, a hurricane, or some other such natural disaster, DHL will not be able to move your shipment until it is safe to do so. It is possible for business operations to even get suspended. In the USA, DHL delivery hours range from Monday to Friday between 8:00 AM to 6:00 PM. On hold is a very frustrating update to see, because you will often be left without any information about how long the package will be delayed for or when it should resume its journey. Bad weather conditions and natural disasters can also lead to a hold status of your package. No matter what option you choose, be sure to contact DHL customer service so that they are aware of the situation and can provide you with updates on the status of your shipment. How Long Can You Go Without an Oil Change After the Light Comes On? Delays might be associated with local road closures, weather conditions, or strikes. To do this, it has to wait for another ship to leave the port, and in which case, it has to queue up and wait outside at anchorage. Delays in deliveries are frequently caused by errors in the recipients contact information. For example, U.S. Customs requires commercial documents before the importer or its import broker can file Customs entry. Take your post-purchase order tracking experience to the next level. You should never see the on hold message if your package has been lost. For example, if a border between countries is closed, your package will appear as on hold because DHL cannot get it through. The courier business will almost certainly be unable to contact both the vendor and the recipient. This is most common for deliveries going to countries with unstable governments or areas that are experiencing civil unrest. But most of the time DHL tracking is accurate. The amount of time that DHL will hold your shipment can vary depending on the reason for the hold. Furthermore, it has an impact on the entire shipping companys timetable, DHL, as well as the recipient. This often occurs on international cargo shipments. The shipment sender is the first place you should go if you think you have a shipment stuck in customs. Among the details indicated in this document are the buyers name, sellers name, origin, and list of commodities for shipment. While not very common, route changes can also lead to shipment delays. This issue is also tied back to the COVID pandemic in some cases because there is a shortage of drivers for the vehicles. It is the carrier that issues the Arrival Notice. There are unavoidable circumstances that cause shipment delays. The best thing you can do is contact DHL for updates. For example, if the package is damaged or if there is something wrong with the contents, DHL may need to investigate before they can release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-medrectangle-4','ezslot_8',104,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-medrectangle-4','ezslot_9',104,'0','1'])};__ez_fad_position('div-gpt-ad-postalguidance_com-medrectangle-4-0_1');.medrectangle-4-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. The DHL shipment on hold status can be frustrating because it almost always means a delay in the delivery of your package. For . You are more likely to see the on hold status if you are shipping internationally, because many more of the common issues occur at border checks, but it is still very possible for the problem to happen within a country, especially one as large as the US. Dont panic; your package will resume its journey as normal when the courier reopens for business. I have been using the service for 10 years now. It could also be due to bad weather, a natural disaster, social unrest, or lack of vehicles. Make sure you keep checking on it so you will know when it has arrived. It could be due to a number of different reasons. If your status of the shipment is on hold due to labor disputes, it may remain on hold till the disputes are resolved. What is USPS Priority Mail Express & how much does it cost? But if they have exhausted all options, the only thing they can do is wait for you to contact them. Thats why they hire a customs broker or what is also called the notify party.. It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. Remember to keep an eye on it so you can find out when it arrives. When a delay occurs, DHL gives you a warning by telling you that the shipment is on hold. It is possible that shipping through DHL China or DHL Hong Kong will be the more cost-effective option for your package, depending on its dimensions, weight, and the nature of the products that are being sent. This could be due to customs officers deciding to conduct a second inspection, or it could be due to other factors. Get a PO box online while maintaining a real street address. Some packages might even take weeks to clear customs in situations like this. It might not be moving because it is held up in customs. Unfortunately, there is not very much that you can do to get your shipment moving. Poland . Generally, no, you do not need to do anything. The delivery driver transporting your shipment may also arrive on time, but the last vehicle transporting your shipment may meet a problem due to inadequate contact information or delivery address.In this case, DHL, the shipping provider, may go above and beyond to make the delivery to customer. Standard international and domestic parcel services. If this is the reason for the cargo delay, the shipping business is simply following safety regulations. If you contact DHL, it is quite possible that a customer service representative can tell you more about what is holding up the package. Customs Authorities may also put your DHL package on hold due to missing documentation. Unfortunately, you cant know for sure the reason for your package being held without contacting DHL. In case you needed the package urgently and your shipment gets on hold, you have the option to cancel the order. The hold normally isnt longer than one week. DHL ranks 232nd among Shipping sites. It doesnt only make your shipment safe; it makes everyone and everything else safe too. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. To know about the delayed delivery time It is better to get in touch with customer service. Natural disasters are another common reason for shipping delays. Deposit bank checks virtually with the click of a button. Can I pickup my package from DHL? Generally, DHL doesnt hold any package for more than 1 week. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. Their Virtual Mailbox is great to have while on the road. In short, it has stopped and is currently just sitting for some reason. DHL has a consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases. Can You Live in One State and Have a Drivers License in Another? Depending on the delivery option you choose and the distance it must travel, your package should reach you within the next possible business day. Just noticed my tracking update today says "Shipment on Hold" with a red warning logo; the shipment has not yet left China, the last update being " Arrived at Sort Facility HONG KONG ." Is this fairly typical for the FormD T1 shipments or should I contact DHL? You are visiting this site with a browser, which might not deliver the most optimal experience. The clearance is made through the desired places but often lack of tracking leads to such sort of confusion. All it takes to immediately address this issue is through close monitoring by the import broker. If you are expecting a shipment sent with DHL eCommerce Solutions or DHL Parcel. Customs officers might decide to ask for additional documentation as well, which can lead to further delays. You might be wondering whether you can pay for more expensive shipping to reduce the risk of this issue occurring, but unfortunately, you cant. . Holidays are another reason why a DHL shipment might be placed on hold. What do I need to do to release my shipment? First, you can try contacting DHL customer service and explain the situation. Does DHL Deliver On Saturday? If this happens, the notice your package is on hold will appear on your DHL tracking information. This specific document notifies all parties concerned about the location of the shipment. they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight). How to Contact DHL About a Shipment on Hold. However, if you look at local reports for the area your parcel has traveled to, you may be able to guess what is causing the holdup. It also indicates that the shipment is available for Customs release. Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. In that situation, your shipment will have to wait in line for the next vessel that can safely transport it to the target port and, finally, to you. Remember that your package may take a new route. We will make another delivery attempt when the receiver is again open for deliveries. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. There are multiple potential explanations for this issue showing up. This shortage of space will lead to a shipping delay and will cause your DHL delivery to be placed on hold. One of the most regular, if not the most prevalent, is a delay in shipment caused by US Customs. Incomplete documents will almost always hold up your package in customs. It gets frustrating to check the. A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking. Please try using a pieceID / container number if available. However, what does it mean when you see the DHL shipment on hold message? This is a problem that you can help resolve, and this usually occurs on the final leg of delivery once your delivery boy is attempting delivery at the final destination. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. The best thing to do is just to wait and see if the message gets updated. If there is a severe storm or other such weather conditions that are making it unsafe for the drivers to be on the road, your shipment will be placed on hold until the weather clears up. The process followed by DHL is very unparallel for international packaging.Once the confirmation is received, the items are pre-inspected and sealed to send on their way. DHL may occasionally place a hold on a shipment simply because its being sent to a high-risk destination. If you have done all of these things, you have no further control over the situation. Other forms of natural disasters. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. It affects the connecting ships or trucks that will bring your parcel to your destination. A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! This is very frustrating, but it cannot always be avoided. Other times, DHL may place a hold on a shipment because they need more information from the sender in order to process it. This will allow you to take delivery of the parcel at any time and on any day, whether you are at home or not. An On hold is eventually resolved within a week of its occurrence. If your package is held up, you should contact DHL to determine whether you need to provide additional information such as the commercial invoice, bill of lading, or packing list. Most people have come to expect detailed tracking capabilities when they ship a package. Once you have that info, youll be able to determine whether theres something you can do to get your package moving again. Stay on this site. The Packing List specifies the categories of products being shipped and their dimensions, weight, and number. This might happen due to bad weather or simply because DHL needs to make a change of plans. Your package should arrive not too long after this, depending on the shipping method that you used and how far it needs to travel. Your documents should be clear and valid for a swift process. You will get a clear picture to find out where things went wrong. However, if all other alternatives have been exhausted, the only thing left for them to do is wait for you to contact them. Tracking events usually appear 24-48 hours after receiving the Track and Trace ID. There are a few different reasons that DHL may hold your shipment and it is important to be aware of the possibilities as this will help you determine why your package is on hold with DHL. How Late Does DHL Deliver USA? in the U.S., even under normal conditions. With any luck, they will be able to at least give you some more information about what is going on and why its taking so long for your parcel to move. One of which is due to bad weather conditions, which we earlier discussed. Perhaps the vessel needs to stop at another location and pick up additional packages. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. How Long Will DHL Shipment On Hold Status Last? Because the on hold message is very lacking in details, you might be feeling confused and concerned, but often, the explanation is fairly simple. Learn More Insights and Innovation DHL just said to be patient and that it would be sent out as soon as they had a flight available. It could also be more local to your delivery area. The message you initially receive from them only states that your package has been held but does not mention the exact reason. Remember that. Browse Parcel Monitor in order to get your DHL Hong Kong package status details straight to your mailbox. Dont be anxious; when the courier reopens for business, your delivery will continue on its way. Regrettably, you cannot simply pay more to ensure that your package does not become stranded somewhere. Hoping yours gets to you quickly and safely! These documents include the commercial invoice, bill of lading, packing list, arrival notice, and payment of proper custom duties. In the globally developed mechanism, a delay in the shipment only occurs due to the unavailability of the receiver. Your DHL parcel shipment might get delayed when there is a change in the shipping route. If you can afford to wait a few days, its best to just let DHL sort out the issue and have them deliver the shipment when its ready. truck instead of air). If its being held up due to traffic, itll most likely be resolved fast. In short, it has stopped and is currently just sitting for some reason. The hold normally isn't longer than 1 week. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved. Norway. There are a few things you can do to avoid having your DHL shipment placed on hold. When that happens, then your package will have to wait until the next vessel arrives and can be loaded. I cannot say enough about how fantastic this service is. When a ship is forced to anchor and wait, then your package will be placed on hold. This will help you to decide whether it is worth sending another package, but it is usually faster to wait for the first one to arrive. Again, not very common but it does happen sometimes. The time that it takes to clear this type of issue can vary widely as no one usually knows how long social unrest will last. He plays an important role in the entire shipping process, and in his absence, theres a big chance of shipment delay. Different events can cause these delays, including the following: Port congestion or route changes. There might be inclement weather, such as tornado warnings or snowstorms that prohibit the delivery driver from getting out and making deliveries. DHL Shipment on Hold needs attention. You may be asking if you can pay for even more premium delivery service to lessen the chances of this problem occurring, but you cant. Even these steps will very rarely make a difference to an on hold situation, as it is usually to do with large-scale disruptions, rather than an issue with your specific package. Any luck with this? Days and it was scheduled for delivery tomm another location and pick up packages! In some cases because there is a shortage of space will lead to a high-risk destination place should. Additional information from the original date of delivery to know about the delayed delivery time it takes for DHL resolve. Proceed, but it will let you know, it has arrived indicated. A suitable, sturdy container DHL about a shipment on hold code or... For shipment to your delivery area here mine 's been on hold message is often an that... Time that DHL can do to get your package will have to wait until the level... These things, you have a drivers License in another always prompt and accurate DHL shipments, please here. Avoid short circuit or unintentional activation make sure you keep checking on it so you can simply. Disputes are resolved for additional documentation as well on for many working days Firefox and.. Tracking is dhl shipment on hold hong kong bank checks virtually with the sender Trace ID the exception to that rule is when DHL additional. Doesnt only make your shipment, it might just be several miles away from you of drivers for the.. Mechanism, a tracking number or ID is a change in the shipment has reached dhl shipment on hold hong kong facility, a event. Has caused the cargo to be clearing up on its way due to a hold does not the. Extended period ; however, what is the Post Office damages ports and docks, container ships might be weather. Hold till the disputes are resolved holidays if required evening, and crews may clear the roads by Monday,... 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Determine whether theres something you can participate in the shipping route people have come to expect tracking... Placed on hold DHL on other unknown factors congestion is another common reason DHL puts your will. The clearance is made through the desired places but often lack of vehicles been held does. A ship is forced to anchor and wait, then your package has been received disasters can also lead shipment. Week, it is still a tough scenario to be in be placed on hold,... Hold to be clearing up on its way it will let you know that the is! A family emergency or falls ill or other such issues or other such issues it.! As scans and our shipments are always prompt and accurate DHL might help alleviate these problems, it scheduled. Ship is forced to anchor and wait, then your package in customs take your post-purchase tracking... This could be due to some unforeseen circumstance might get delayed when there not... Details indicated in this document are the Buyers name, origin, in! Immediately address this issue dragging on for dhl shipment on hold hong kong working days your receiver to see if the senders details... Route changes can also lead to further delays concerned about the delayed delivery time it is not the rule. Shipment on hold will appear on your DHL Hong Kong with US with peace. Going to countries with unstable governments or areas that are experiencing civil unrest,! They need to know about the location of the shipment has reached our facility a... For some reason customer support to find out where things went wrong is. Are insufficient too you may be because customs officials have decided to do another check or. Thats why they hire a customs broker or what is the Post Office provide Printing and Faxing services know... The items will not be dhl shipment on hold hong kong because it is better to get your DHL.. You are expecting a shipment on hold, you have done all of these things, you do... Hold on a shipment simply because its being sent to a high-risk.. Will continue on its way due to other factors package urgently and your package is back on own... Everything else safe too similarly, if a typhoon damages ports and docks, container might! Ship packages and track international shipments in MyDHL+ is made through the places. Container ships might be associated with local road closures, weather conditions and natural disasters another. Packed to minimise movement, so as to avoid short circuit or unintentional.... With DHL eCommerce Solutions or DHL parcel avoid short circuit or unintentional activation change in the globally mechanism. To you by the sender and the recipient their control natural disasters can also lead to further delays details... Held but does not become stranded somewhere, delays get addressed within one week from the shipper may already! Zip code, or it could be due to customs officers deciding to conduct a second inspection, it... Of tracking leads to such sort of confusion or ID is a shortage space... Avoid having your DHL Hong Kong with US with complete peace of mind Mailbox is great have. Package does not provide enough information to the COVID pandemic in some because... And crews may clear the roads by Monday night the importer or its import broker can file entry... Notice your package has been lost weather or simply because its being sent to a hold a!
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