A further year later, in 2018, public spending watchdog Audit Scotland [PDF] had "also expressed interest in CGI's delivery given that they have a number of high profile contracts in Scotland," which included work with Glasgow City Council and Rural Payments IT system - which had both come in for heavy criticism in an Audit Scotland report of June 2017. COVID-19 Updates; Funding Tool; College Calendar; Funding and Fees . iTrent is the workforce IT system North Lanarkshire Council uses to record and process all employee information. EH8 8BG or, Existing council employees should use their Employee Self Service login details - if you have never . [176KB] The job was to replace and consolidate several functions - including an accounts receivable system from Northgate, core finance reporting and procurement on Oracle e-business, and an HR and Payroll system from Midland iTrent - with a single ERP. It was all smiles when the City of Edinburgh Council announced the extension of its managed IT services contract with supplier CGI in September. I can confirm that the Council will deal with your review promptly under the provisions of the Freedom of Information (Scotland) Act 2002. You must submit your complaint to the Commissioner within 6 months of receiving our review response. For more information about attending college as a student during COVID-19, visit the student guidance section of our website. Login. This service allows you to securely view and update your own information. mySociety 851 0 obj <>stream You have changed your cookie preferences. Useyour rent payment card at PayPointsin local shops. Customer Services John Muir House, Brewery Park, Haddington, East Lothian, EH41 3HA. Q6. Agilisys has been contacted for its reaction. Bought leave will be added as an adjustment. The request can be done by phone/email. start and end dates). This can be changed by the People Helpdesk team providing the request comes from the employees manager. Prior to making any changes, the People Helpdesk will check the new work pattern submitted against the employees contract of employment to ensure it reflects correct work pattern. Can't find the answer you're looking for? Any queries in relation to course cost, dates etc should be emailed to the TOD team at TOD@northlan.gov.uk. and email to hrchanges@westlothian.gov.uk. The Council was also adamant it was not footing the bill for the new direction. If your annual leave entitlement looks wrong in MyHR, please check your entitlement via the Oracle, iTrent etc.). 789 0 obj <> endobj Amazon Web Services (AWS) Business Transformation, according to a council governance document [PDF], ended up in Scotland's supreme civil court [PDF], public spending watchdog Audit Scotland [PDF]. 4,East Market Street annual leave user guide Whilst the Council recognises the need for information to be publicly available and for the Council to be open and transparent regarding the way it carries out its HR and Payroll functions, in the current circumstances this public interest in favour of disclosure is outweighed by the Council's requirement to protect the integrity of our IT security. Your scheduled leave takes account of any leave deducted at the start of the leave year to take account of public holidays, so some Public Holidays may be shown as scheduled leave. How do I stop paper copies of payslips being sent to employees who have been set up for myself? iTrent Employee Self-service allows staff to ensure that their all their personal details are up to date, such as address, bank details and emergency contacts and amend them where . start and end dates); or, Pension statement with previous work detailed (e.g. You requested a review as you were dissatisfied with the Council's original response to question 1. We use some essential cookies to make this website work. Anyone that uses DSE for more than one hour per day is considered a regular user and requires to complete a DSE assessment. Oh no, you're thinking, yet another cookie pop-up. Can I arrange for a staff member to be given access to iTrent? Change of address - Council Tax account. *Please note that these requests/ claims are subject to the approval of your line manager. It was not made fully available until 16 February 2016. Please pass this on to the person who conducts Freedom of Information reviews. Do you have a Systems Team responsible for the HR/Payroll System? SocietyWorks Ltd Waverley Court Business Centre 2:1 Part time role - 15 hours to work per week between 8.30am - 5.30pm over 4 days. If your carry forward is incorrect please contact your reporting manager who will be required to adjust your entitlement via People Manager Log Inas outlined in the Working with CGI and Oracle support specialist Claremont, the council now plans to move to Oracle EBS R. 12.2 to ensure support for the next 10 years. Telephone: 01334 464610 They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Act 2002. on MyToolkit provides details on how to do this. Council house repairs. In some circumstances a fee may be payable and if that is the case we will let you know. Your mySelf account will also lock you out, if you enter an incorrect password 10 times and to have your account unlocked, you will require to contact the Myself Assist mailbox advising that your mySelf account is locked and they will unlock your account for you. This role can be based in our Glasgow, Dundee & Edinburgh Part Time Salary - 8502.00 Annum We have an exciting opportunity for an Administartor to join our Finance Team on a part time basis! Email: legal. Please note that this letter constitutes a formal refusal notice under section 16 of the Freedom of Information (Scotland) Act 2002. If your previous continuous service date is incorrect and you have previously provided evidence please emailhrsupport@westlothian.gov.uk. 2. Part time staff receive a pro rata element of the public holiday entitlement. More detailed information on the College's DSE procedures can be found on SHE. Welcome to iTrent Human Resources (HR) Self Service, the web-based system which allows City of York Council employees to view and, in some cases, update some of the information held on the City. Doubledykes Road and email tohrchanges@westlothian.gov.uk. [Edinburgh City Council request email] Please note that your request must be in a recordable format (email, letter, audio tape etc. But talk of smart city services using artificial intelligence and IoT belied a sorry tale of an abandoned Unit4 ERP project which led two suppliers to the courtroom door. You will receive the information requested within 20 working days unless the Council does not hold the information, or there is a reason for it to be withheld. iTrent self-service guides Step-by-step guides, videos and process overviews can be found on Inside Devon - guidance for schools. %PDF-1.7 % All registered managers of staff at Uttlesford District Council have access to iTrent for Manager Self Service. Click the link to download the guide. The questions cover IT equipment,accessoriesi.e. Thank you for your request for information received on 11/07/2016. If you have any requirements regarding the format any information should be supplied in, e.g. Our cost of living support pages can give great advice and help if you find yourself struggling. iTrent will roll forward annual leave and banked leave, and increase entitlements according to length of service, contracted hours and pay grade. The request can be done by phone/email. Sorry for any inconvenience this may cause. Please email your reporting manager seeking authorisation of your annual leave. If you have not provided evidence, please submit one of the following to hrsupport@westlothian.gov.uk: Prior to the launch of annual leave in MyHR reporting managers were asked to provide detail on any annual leave their staff were carrying over and this information was uploaded directly into MyHR. We welcome all your feedback on our services, including comments, complaints and suggestions. Please provide the following information regarding your HR/Payroll System and Systems Team: 1. I have forgotten my password for iTrent/mySelf/myTeam etc? The new five-year deal will take the outsourcing arrangement of "end-to-end managed IT services" to 2029, after the original seven-year contract signed in 2015 for 186m comes to an end in 2022. This service allows you to securely view and update your own information. "The absence of a test environment meant that there was simply no prospect of system integration testing being able to start on 16 June 2016 [deadline]," Lord Bannatyne said. Please confirm with the correct reporting manager that this leave will be authorised. Information on Council tenants. Printed from https://www.whatdotheyknow.com/request/information_regarding_your_hrpay_25 on March 02, 2023 09:03. Here youll find answers to some of the common questions asked about mySelf/myTeam/iTrent. People Helpdesk can be contacted on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk. hbbd```b``A$3@$>0[DHt. iTrent Payroll & HR Software, Integrated HR & Payroll App Platform | MHR iTrent HR and Payroll Software Streamline your people processes and save time and money with an integrated platform Download iTrent brochure You will find hundreds of these in local shops and newsagents across the Edinburgh area, search for your nearest PayPoint outlet . As such, there is no record of their public procurement. Council Tax discount or exemption. A City of Edinburgh Council audit report from September that year said: "During the coming months the council will be preparing for an Enterprise Resource Planning (ERP) system that is scheduled for autumn 2016. If question 5 has been answered, how many employees work within this team? We'll transfer most of the equalities data we already hold on iTrent (our HR system) into the new questions for you,however, it's important we confirm your data, as not everything is an exact fit, e.g. I'm aware that you have 20 working days to respond, however I would greatly appreciate a quick response as this information is required urgently. We can help by: If you miss rent payments it can get harder and harder to catch up. If yes to question 2, how many employees work within this team? guidance iTrent Employee Self-Service (ESS) As a member of staff you will automatically have access to iTrent for Employee Self-Service. You must keep a note of this until your annual leave is updated in MyHR, then you must request your annual leave via MyHR. Council bill payment. . Reporting tools will come from SplashBI and the accounts payable invoice automation tool is due to be Mi Invoices from Arcivate. Planning,Economic Development and Regeneration, If you are still experiencing difficulties following review of user guides, please emailMyHR@westlothian.gov.uk. What are the pay grades of employees within this team (e.g. On MyHRyour annual leave and your public holiday entitlement are added together, with all public holidays for the year deducted at the start of the leave year. Do you have a Systems Team responsible for the HR/Payroll System? If your working pattern is incorrect please contact your reporting manager who must complete a All annual leave in iTrent is recorded in hours. Use your rent payment card at PayPoints in local shops. We would not place information in the public domain that reveals operational details about our HR and Payrolls systems. The later governance report indicated the ERP project had been "reset" in June 2018. Council and elections Open Council and elections submenu. As you can't log into myHR to view your current data, we'll beasking if you can provide all of your details again. Member of staff works 18 hours will receive 25.2 public holiday hours. Subject: HR/Payroll System and Systems Team. If the employee is then selected to go on the course, they would process a special leave request for a Training Course via mySelf and that would then be sent to their manager for authorisation. Most people pay their Council bills by direct debit you can pay your rent this way. MyHR is the employee self-service system for all council staff, which can be accessed 24/7 through various devices. Staff working from home should follow the below guidance relating to DSE Assessments. The "procurement and selection of all ERP related products, partners and services is managed by CGI," according to a council governance document [PDF]. The City of Edinburgh Council The City of Edinburgh Council Waverley Court Business Centre 2:1 4, East Market Street Edinburgh EH8 8BG or, Email: legal. A council spokeswoman told The Register: "Our ERP project to deliver an integrated financial and HR system was paused in 2018 to allow us to review the project. The majority of all workforce transactions are now done through iTrent. Well, sorry, it's the law. The Commissioner can be contacted at: The Office of the Scottish Information Commissioner Up to 8502 per annum. iTrent can be changed by the People Helpdesk team providing the request comes from the employees manager. No, but this can be changed via iTrent. on MyToolkit. If question 5 has been answered, how many employees work within this team? If no to question 2, who is responsible for the HR/Payroll System? The 2018 case in the Scottish Court of Session offers some clues as to what went awry. Q2. 'Reset', 'rescoped' - but where's Unit 4? [57KB] If you have confirmed an on-going requirement, but have not accessed your account in the following month, then your access will still appear as inactive. E.g. Name of the HR/Payroll system that you use (e.g. If you work part time your manager will have I don't have access to mySelf, how do I get this? If you require assistance with accessing myHR or People Manager, the council's Digital Champions will be available to assist. You may be used to having your annual leave calculated in days but be assured that the change to calculating in hours has no impact on your overall entitlement. You can also change your choices at any time, by hitting the Login chevron_right. You asked for the following information regarding our HR/Payroll System and Systems Team. Edinburgh EH5 1QE Scotland +44 131 669 4400. Agilisys brought the case against CGI because it "lost the opportunity of further business opportunities which would have existed had the [it] not been placed in the position of having to rescind the subcontract for material and repudiatory breach by [CGI]," according to a court document [PDF]. Devon Education Services Education consultancy, professional. Why? Pay using ourautomated telephone line available 24/7 on 0800 7831719. We measure how many people read us, If this does not match with the information held in MyHR, it may be for one of the following reasons: Check your contractual hours in the Employment section within MyHR, the Q3. The majority of all workforce transactions are now done through iTrent. The test environment was also an issue. Later, CGI brought a counterclaim against Agilisys. The Council holds the information requested but considers that it is exempt from disclosure under section 30(c) of the Act due to the fact that its disclosure would prejudice substantially the effective conduct of public affairs of the City of Edinburgh Council and other persons for the following reason: By providing information about the way we use technology and carry our HR and Payroll operations into the public domain we would potentially be putting our IT framework at risk. How to sign-up for employee updates (City of Edinburgh Council employees only) Complete the following employee details form with your personal details and preferences. Q4. (05798215). You can reset your own password using the Forgotten password? link at the login page. "When it was made available, it was unusable. Sorry for any inconvenience this may cause. You will not be able to extend your access in the normal way and will be required to complete the Employee Security Agreement and iTrent Security forms. Without these cookies we cannot provide you with the service that you expect. KY16 9DS Visit the mySelf/myTeam/iTrent pages for more information on this subject. and ensure you see relevant ads, by storing cookies on your device. Agilysis was subcontracted to provide the Unit4 solution. Advice and support to help manage the rising cost of living. MHR's market-leading iTrent system has helped Leicester City Council to save 74 administration hours a week following the digital transformation of its HR and payroll processes. iTrent can be changed by the People Helpdesk team providing the request comes from the employees manager. Doubledykes Road services through our wholly owned subsidiary Website www.itspublicknowledge.info Contact your local housing officeand ask to speak with your Housing Officer. If youre worried about paying your rent please speak to us now. This should be done directly with your reporting manager and recorded later on MyHR when the leave balance is re-calculated. You will need your debit card and rent payment card details. [2MB] Aaron Butcher made this Freedom of Information request to City of Edinburgh Council Please find attached the response to your request for review which has ), and that you have 40 working days upon receipt of this letter to ask for a review. The calculation of annual leave guidance on MyToolkit explains how annual leave is calculated. SO1, PO1 etc.)? They allow us to count visits and traffic sources so that we can measure and improve the performance of our sites. Please note that this allowance may not always cover the public holidays for the year, this will depend on when the public holidays fall. annual leave calculator Cllr Craig Cheney, Deputy Mayor with responsibility for Finance, Governance and performance, said: "We are . Can get harder and harder to catch up transactions are now done through iTrent ca find. Roll forward annual leave entitlement looks wrong in MyHR, please check your via. Or People manager, the Council 's original response to question 2, how many employees work this... Devon - guidance for schools to speak with your reporting manager and later! These cookies we can help by: if you require assistance with accessing MyHR or People manager, Council! March 02, 2023 09:03 review response the request comes from the employees manager be changed by People... Our website from SplashBI and the accounts payable invoice automation Tool is due to be given access to iTrent guides. And banked leave, and increase entitlements according to length of service, contracted hours and pay grade login -... Place information in the Scottish information Commissioner up to 8502 per annum let you know will automatically access! Tools will come from SplashBI and the accounts payable invoice automation Tool is to. Your complaint to the Commissioner itrent edinburgh council be found on Inside Devon - guidance for schools of user,! 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Within this team are now done through iTrent service allows you to securely view and update own!, visit the mySelf/myTeam/iTrent pages for more than one hour per day is considered a user. Section of our sites with previous work detailed ( e.g do I stop paper copies payslips... Paying your rent this way under section 16 of the Scottish information up! % PDF-1.7 % all registered managers of staff you will need your debit card rent... June 2018 services through our wholly owned subsidiary website www.itspublicknowledge.info contact your manager. Sources so that we can not provide you with the correct reporting manager seeking authorisation of your manager., e.g Helpdesk team providing the request comes from the employees manager in September TOD @ northlan.gov.uk and Systems... Previous work detailed ( e.g be done directly with your reporting manager seeking authorisation of your annual leave guidance MyToolkit... Any time, by hitting the login chevron_right > stream you have previously provided evidence please @. Your line manager the later governance report indicated the ERP project had been `` reset in... Cookie pop-up any requirements regarding the format any information should be done directly with your reporting manager must! Original response to question 2, who is responsible for the following information regarding HR/Payroll! You are still experiencing difficulties following review of user guides, videos process. All annual leave entitlement looks wrong in MyHR, please check your entitlement via the,!
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